Shipping & Delivery Policy
At SM Hanish Global, we are committed to delivering your orders safely, efficiently, and on time. Please read our shipping and delivery policy carefully to understand how we handle your purchases.
1. Shipping Locations
We proudly ship across India and internationally to various countries. If your country is not listed during checkout, please contact us for assistance.
2. Processing Time
Orders are typically processed within 2-4 business days after payment confirmation. Please note that processing time may be extended during peak seasons or due to unforeseen circumstances.
3. Shipping Methods & Timeframes
We partner with reliable domestic and international courier services to ensure safe delivery. Estimated delivery timelines:
Domestic (India): 4–7 business days
International: 7–21 business days (depending on the destination country and customs clearance)
4. Shipping Charges
Shipping charges are calculated based on the weight, size, and destination of your order. The final shipping cost will be displayed at checkout. International orders may incur additional customs fees, duties, or taxes, which are the responsibility of the buyer.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email or message with a tracking number and link to monitor your shipment in real-time.
6. Delivery Delays
While we strive for timely deliveries, delays may occur due to weather, customs clearance, or other unforeseen issues. We appreciate your patience and will keep you informed throughout the process.
7. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work with the courier to resolve the issue or offer a suitable solution.
8. Incorrect Shipping Information
Please ensure that your shipping address and contact information are accurate. SM Hanish Global is not responsible for delays or losses caused by incorrect or incomplete address details provided by the customer.
Need Help?
📧 Email: contact@smhanishglobal.com
📞 Phone: +91 78452 49480
We’re here to assist you with any shipping or delivery queries.